Our client needs a London flat fast , 2 beds, £700k. He's got cash in the bank and wants to do a deal - no messing. What he wants is a challenge but we find one. He loves it. We call the agent, a few questions to ask and our client wants to bring his fiancee for the final okay. No time to lose, we need to rush the fiancee in before it goes. We call the agent to arrange. "He'll call you back," was the response three times... he doesn't. Finally we get him and point out we have called him four times, "I've been busy," he says.I ask important questions about the flat. "Dunno," he says. The fiancee can only make it after work - 6.30pm. Very reluctantly he agrees to the appointment, followed by... "Well, she'd better be on time, I won't hang around." Charming. "But we'll probably have an offer in the morning," I protest. "Fab client, cash and really keen to do a fast deal." "Whatever," he says, "Got loads of those."

Tracy Kellett runs leading buying agents BDI Homefinders. Follow her on Twitter, here.

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