Rat and Mouse
Tue
20
Apr
Found: the worst letting agent, ever
We... received a letter from the tenant's solicitor saying we would be taken to court for not securing the deposit, unless we could prove otherwise. Our agents initially said they had deposited the money, but then admitted they had not put it in the secure deposit scheme. When we then went to clean the property, we found a family living there without our knowledge, allowed to stay there by our agent without paying rent.

Nice job, guys.

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