According to the Sunday Times, re-mortgage customers have been getting smoked by Alliance & Leicester to the tune of hundreds of pounds, for compulsory surveys conducted by surveyors who don't even bother getting out of their cars. It would almost be funny - if it wasn't in the context of soaring arrangement and exit fees from almost all the lenders. Remember, you're wasting money if you don't switch. And then you're wasting money if you do.